We want to make sure we cannot help you solve your problem right away
Did you read the product description? If a feature was not in the description and you were expecting it please put a comment on Code Canyon so we can add it on the list of potential features. We will then discuss it and pay close attention to your submission.
Did you try to check the documentation? We try to include as much details in our product documentations, feel free to have a quick look in our Documentation Center
Did your app got rejected for meta data or any other reason? The Apple Review is a step which can be frustrating sometimes. We encourage you to reach out to them and follow up in the resolution center.